Goldfish Fanatics Shipping to Canada

Shipping to Canada typically takes 1-2 days regardless it is Overnight service (Must be). The shipment timing depends on how fast Canadian Border Agency clear the shipment. You should not be worried about the fish as our professional packaging will help the fish stay comfortable in the bag for 2+ days, we are well-prepared!

Canada Purchase Policy

General Information

Thank you for choosing to shop with us. We value our Canadian customers and aim to offer a seamless shopping experience. This Canada Purchase Policy outlines important information regarding tax responsibilities and payment procedures for orders shipped to Canada.

Taxation Policy

Due to ongoing work on implementing CTA (Canadian Tax Account) capabilities on our website, tax calculations will not be automatically applied at checkout. After you place an order, a separate tax invoice will be sent to your registered email address.

Note: Failure to pay your tax invoice may resulted in your order will be delayed or cancelled. When cancelling, our cancellation policy with cancellation fee will be applied.

How It Works:

  1. Place Your Order: Complete your purchase as usual through our online checkout process.
  2. Tax & Fee Invoice: After your order is placed, we will calculate the applicable GST/HST/PST based on your shipping address. You will receive an email containing your tax invoice within 24-48 hours.
    • Payment of Tax Invoice: The tax invoice must be paid before your order can be shipped. Instructions on how to pay will be included in the email. Read more about tax rate below.
    • Standard Custom Clearance Fee of $27 CAD. (started May, 2024)
  3. E-Sign your Canada Pets Ownership Declaration paper.
  4. Provide proof of identity. Take a photo of your ID (Driver License) front-page and send to jimmygoldfish@yahoo.com. This is a part of Canada Pets Ownership Declaration form and will be used to attach on the box for Custom Clearance.
  5. Shipping: Once the tax invoice is paid, e-signed is completed, your order will be processed for shipping.
    • Default Shipping Service: FedEx International Priority
    • Default Shipping Departure Day: Weekly on Monday
    • Arrival Day: This could be following Tuesday, or Weds depends on how fast FedEx transportation and Canada Import Custom Clearance.


Tax Rates

Tax calculation will be based on the rates specified by the Canadian government. For an estimate, you can refer to the Canada Revenue Agency’s tax calculator: GST/HST calculator

Contact Us

If you have any questions regarding this policy or need further clarification, please contact our Customer Service team.

Policy Update

This Canada Purchase Policy is subject to change without notice. Please check back regularly for updates.